Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2024

Privacy Policy Summary

What We Collect

  • • Contact information
  • • Project requirements
  • • Usage analytics
  • • Communication records

How We Use It

  • • Provide our services
  • • Improve user experience
  • • Communicate with you
  • • Legal compliance

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Apply for job positions
  • Create an account on our platform
  • Engage with our services

This information may include:

  • Name and contact information (email, phone, address)
  • Company information
  • Project requirements and specifications
  • Professional background and resume information
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • • Provide requested services
  • • Process project requirements
  • • Manage client relationships
  • • Deliver support and maintenance

Communication

  • • Respond to inquiries
  • • Send project updates
  • • Provide customer support
  • • Send newsletters (with consent)

Business Operations

  • • Process payments
  • • Manage accounts
  • • Conduct business analysis
  • • Improve our services

Legal Compliance

  • • Comply with legal obligations
  • • Protect our rights
  • • Prevent fraud
  • • Ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent

We may share information with your explicit consent for specific purposes not covered by this policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

  • • SSL/TLS encryption
  • • Secure data centers
  • • Access controls
  • • Regular security audits
  • • Employee training
  • • Data backup systems
  • • Incident response procedures
  • • Compliance monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

6. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites.

Third-Party Services We Use:

  • • Google Analytics for website analytics
  • • Social media platforms for content sharing
  • • Payment processors for transaction handling
  • • Email service providers for communications
  • • Cloud storage providers for data hosting

We encourage you to review the privacy policies of any third-party services you interact with.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Contact Information: Retained for 3 years after last contact
Project Data: Retained for 7 years for business and legal purposes
Analytics Data: Anonymized and retained for 2 years
Marketing Data: Retained until you unsubscribe or opt-out

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information (subject to legal requirements).

Portability

Request transfer of your data to another service provider.

Restriction

Request limitation of how we process your information.

Objection

Object to certain types of processing, including marketing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

For transfers from the European Economic Area (EEA), we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. For significant changes, we may also provide additional notice.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

General Privacy Inquiries

Email: privacy@techvision.com

Phone: +1 (555) 123-4567

Response Time: Within 30 days

Mailing Address

TechVision Solutions

Attn: Privacy Officer

123 Tech Street, Suite 100

San Francisco, CA 94105

United States